evil google 1

aah, the irony - complaining about google on a google owned site. still, i'm sure i'm not the first. after spending way too long finding the contact form (including following serveral links from google pages that promised with no return) i felt it necessary to right this:

i just purchased a product on google checkout and had the worst internet shopping experience in years. the form was too thin to show the text fields. the maximum characters allowed cropped my address. there weren't enough field to have my city and county on seperate lines. when google made me sign in, it reset the form. the second time i filled out the form, it came in two parts (card address thendelivery address, rather than both together as the first time round). finally, the receipt page contained both secure and non-secure items (prompting a warning from ie7) i'm a web developer myself, and work on enough large sights to know it's unlikely this will ever get read, but on the off chance it is i'd like to say that although i've stuck doggedly with google over the years, my loyalty has begun to wane. your news and search results still use tables for layout. you employ the use of framesets. the homepage has become cluttered. the use of reference.com weas replaced with answers.com. the product search show all sort of erroneous products (particlarly when ordering by price). it's a constant battle to avoid installing google toolbar (even though my broser has a perfectly adequet search box (although i use it for wiki)) and google desktop search (even though agent ransack is more than adequate)... i'm only stopping there so i'm not angry before i go to bed. i'm worried that google is turning evil. do some nice things. please.

what do google need to do to stop them from turning bad?